We will accept returns from you for items not required. All cancellations of an order must be made in writing (via email or by letter) with cancellation date no later than 14 days after the date of delivery of your item We do not accept cancellation of orders 14 days after date of delivery of goods. Returns are your (The Buyer) responsibility and any costs incurred for returning are to be paid by you and are not reimbursable.
We would advise that all items are returned in a traceable manner. RETURNS MUST HAVE A RETURN FORM WITH THE GOODS AVAILABLE BY REQUEST OR YOU CAN DOWNLOAD IT FROM https://awpart.co.uk/returns.pdf On proof of a return being sent to AW Motorcycle Parts Doncaster
We will refund as soon as possible but no later than 30 days from the date of cancellation being received or 14 days after proof has been received which ever is the greatest. We request that all items be returned in the same packaging as dispatched we understand this is sometimes not possible but if you could kindly put any original packaging in the return box.
Our customer service number is 01302 338600. Call may Be monitored/ recorded for security and training purposes.